GetNameNecklace Reviews
GetNameNecklace Customer Reviews (20)
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Quality Craftsmanship Shines Through
The personalized jewelry from this site is exquisite. You can tell they put a lot of effort into their work. I'm a fan for life!
Infinite Love for Infinity Necklaces
Got an infinity necklace for my bestie's bday - she was over the moon! These necklaces are lit, and the customization makes them extra special. Mad props!
Best Gift Ever
My hubby got me a name necklace and it's the sweetest thing. It's simple, yet so meaningful. Grateful for the memories it represents.
Gifts with Meaning
My partner gifted me a name necklace, and it's the most thoughtful present I've ever received. The simplicity and sentiment behind it mean the world to me.
Top-notch Customer Service
Had a question about my order and the customer service team was super helpful. They resolved my issue in no time. Bonus points for great products too!
Elegant Jewelry Box
The PU material jewelry box is an excellent addition to my collection. It's not only functional, but also stylish with my name printed on it. Love it!
Beautiful Rose Gold Plating
I adore the rose gold plating on my new custom bracelet. It adds an elegant touch to my everyday outfits. Well done!
Great Selection of Styles
I'm loving the variety of styles they offer - gothic, monogrammed, heart-shaped, you name it! Definitely coming back for more.
Chic and Distinctive
The custom jewelry here is both fashionable and unique. I've received numerous compliments on my name necklace. Bravo!
Worldwide Free Shipping is impressive!
I live halfway across the world and still got free shipping! How awesome is that? Plus, the personalized ring I got is gorgeous. This site is a hidden gem!
GetNameNecklace Customer’s Q&A
GetNameNecklace FAQs
About getnamenecklace.com Prices and Cost?
GetNameNecklace offers a wide range of personalized jewelry at various price points. The prices for their products can range from as low as $23.99 for items like the Personalized Vertical Carrie Style Name Necklace Silver, to as high as $320.00 for items like the Circle Block Monogram 3 Initials Ring Solid White Gold Ring. Other examples include the Personalized Stylish Monogram Necklace In Sterling Silver priced at $55.95, the Solid Gold Old English Style Single Initial Name Necklace priced at $218.99, and the Personalized Monogram Necklace Solid White Gold 10k/14k/18k priced at $186.95. Please note that these prices are subject to change and it's always best to check the website for the most current pricing.
What is the most popular item on GetNameNecklace?
The most popular items on GetNameNecklace include the Custom Name Ring Sterling Silver 925, the Custom Photo Projection Tiger Eye Bracelet, and the Personalized Name & Photo Envelope Necklace. These items are among the best sellers on the site. Additionally, their personalized Mother's Day gifts and engagement rings are also very popular. Please note that popularity can vary based on the time of year and current trends.
How long does it take to receive an order from GetNameNecklace?
The delivery time for an order from GetNameNecklace consists of the processing time and the shipping time. The processing time, which is the time it takes to handcraft the item, is typically 1-3 business days. However, this can vary depending on the product, so it's best to check the specific processing time listed on the product page. The shipping time depends on the shipping method chosen. For standard shipping to the US, UK, CA, FR, DE, and NZ, it usually takes 5-9 business days. Expedited shipping to the US, UK, AU, DE, and NZ takes about 4-6 business days, while urgent shipping to the UK takes 2-5 business days. For other countries, urgent shipping takes 2-4 business days. Please note that these time frames do not include the production time or account for delays caused by vendors and weather. If the package is being shipped to APO/FPO addresses, please allow for an additional two to three weeks of delivery time.
About getnamenecklace.com Popular Products and Services?
Getnamenecklace is an online store that specializes in personalized jewelry. It was founded in 2009 and is based in Hong Kong. The store's mission is to promote diversity, freedom, and connection, and it encourages users to express themselves and convey love. Getnamenecklace's custom-made jewelry reflects the integration of personal stories with gender, age, and hobbies.
The store offers a variety of products, including name necklaces, gemstone rings, custom gifts, and special gifts with emotional meaning. Some of the popular products on the site include the Custom Name Ring Sterling Silver 925, the Custom Photo Projection Tiger Eye Bracelet, the Custom Birth Flower Name Bookmark, and the Personalized Name & Photo Envelope Necklace.
Getnamenecklace also offers a Custom European/Stork Style Scissor with an engraved wood magnetic box, a Personalized Leather Wallet with a colorful birth flower design, and an Engraved 1-8 Names and Birthstones Ring with easy-to-read font. These products are designed to meet diverse gift needs and are sold to over 150 countries worldwide.
About getnamenecklace.com Payment Method?
The payment methods accepted by getnamenecklace.com include PayPal, Visa Debit or Credit Card, Mastercard, Maestro Card, Discover, American Express, and Diners Club. They accept international VISA and MasterCard as long as the credit card passes through their fraud screening system. They also accept American Express, JCB, Diners Club, Visa Debit, and Electron from select countries. Their system will automatically show your country's appropriate card options on the checkout page. You will be redirected to a third-party credit/debit card payment partner's website to finish the payment. They accept PayPal from selected countries. Their system will automatically show PayPal as a payment option at checkout for customers from selected countries. Exchange loss may occur if the currency of your PayPal account is not the same as on their website.
What is the return policy of getnamenecklace.com?
The return policy of GetNameNecklace includes a 99 Day Returns/Exchange Policy for reasons covered by their Full Coverage Return/Exchange Policy. This includes issues like chipping paints, falling crystals, broken chains, etc. For these issues, you can notify them immediately via email and you will receive either a refund of your purchase or an exchange within 99 days. They will only exchange the item(s) for the same product, or for item(s) equal or lesser value. If they sent the wrong order or item(s), you received any broken items, the personalized info is different from you provided to GetNameNecklace, or the quality of the products you received is defective, you can notify them immediately via email and you will receive either a refund of your purchase or an exchange within 15 days.
There is also a 15 days Limited Coverage Return/Exchange Policy where the customer is responsible for return postage fees, and replacement postage fees. This applies if you chose the wrong size bracelet(s)/ring(s), or chain length, or if personal reasons due to changed mind, personal taste, ordering numerous personalized items for the purposes of comparison or sizing, or you do not see the detailed description, etc. Personalized items are one-of-a-kind, those returns will incur a 30% restocking fee.
Their Cancellation Policy states that once your order has been submitted they will immediately begin production on the personalized items. If you would like to cancel or change your purchase, it is free within 24 hours. Please note that on all canceled or changed orders (after 24 hours) of personalized items there is a 30% restocking fee. Please note that you couldn’t cancel or change your purchase once they ship out your order.
Certain reasons are not covered by their 99 days return policy, and they are not liable for these issues. These include products being exposed to corrosive substances or chemicals, products damaged by misuse, mishandling, or poor maintenance, items that have been resized, updated, and/or repaired, and orders received after 99 days from the delivered date.
How long does it take to receive my order from getnamenecklace.com?
The delivery time for orders from getnamenecklace.com consists of processing time and shipping time. The processing time, which is the time it takes to handcraft the product, is typically 1-3 business days. The shipping time varies depending on the method chosen and the destination. For example, standard shipping to the US, UK, CA, FR, DE, NZ takes 5-9 business days, while expedited shipping to these countries takes 4-6 business days. Urgent shipping to the UK takes 2-5 business days, and to other countries, it takes 2-4 business days. Please note that these time frames do not include production time or account for delays caused by vendors and weather. If the shipping address is an APO/FPO military address, please allow for an additional two to three weeks delivery time.
getnamenecklace.com Return Policy?
Here is the return and shipping policy for getnamenecklace.com:
Return Policy: Getnamenecklace has a 99 Day Returns/Exchange Policy. The policy begins from the delivered date. If there are issues like paints chipping, Crystals falling off, Broken chain, etc, you can receive either a refund of your purchase or an exchange within 99 days. If they sent the wrong order or item(s), you received any broken items, the personalized info is different from you provided to Getnamenecklace, or the quality of the products you received is defective, you can receive either a refund of your purchase or an exchange within 15 days. If you chose the wrong size bracelet(s)/ring(s), or chain length, or if personal reasons due to changed mind, personal taste, ordering numerous personalized items for the purposes of comparison or sizing, or you do not see the detailed description, etc, these are covered by 15 days LIMITED COVERAGE Return/Exchange Policy. Personalized items are one-of-a-kind, those returns will incur a 30% restocking fee. Once your order has been submitted they will immediately begin production on the personalized items. If you would like to cancel or change your purchase, it is free within 24 hours. Please note that on all canceled or changed orders (after 24 hours) of personalized items there is a 30% restocking fee. You couldn’t cancel or change your purchase once they ship out your order.
Shipping Policy: Getnamenecklace does offer free worldwide shipping. They work with several internationally renowned logistics operators to provide you with different shipping options, including UPS, DHL, FedEx and other express delivery methods. Once an order is placed, the products will be packed and shipped immediately according to strict standards. They offer worldwide shipping through airmail, with two main options of standard free shipping and urgent shipping. The latter one suits for customers who have needs for faster delivery. The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before they ship your orders. However, once they ship your orders, the shipping method or address can't be changed. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to them due to incorrect or incomplete address. After your order is shipped, you will receive a shipping notification email. If you require further tracking information, you can check on their website.
How do I return an item to Getnamenecklace?
To return an item to Getnamenecklace, you need to follow their Return Policy. They offer a 99 Day Returns/Exchange Policy for reasons such as chipping paints, falling crystals, broken chain, etc. For these issues, you can receive either a refund or an exchange within 99 days.
If they sent the wrong order or item(s), you received any broken items, the personalized info is different from what you provided to Getnamenecklace, or the quality of the products you received is defective, you can receive either a refund or an exchange within 15 days.
For personal reasons such as changed mind, personal taste, ordering numerous personalized items for the purposes of comparison or sizing, or if you do not see the detailed description, etc., these are covered by a 15 days LIMITED COVERAGE Return/Exchange Policy. For these returns, you will be responsible for return postage fees, and replacement postage fees, and these returns will incur a 30% restocking fee.
To request a return, please contact their customer service. One of their representatives will follow up with you via email with instructions. If it is a quality issue, please provide an order# and attach clear photos of the items that represent the issue. You can email them at support@getnamenecklace.com.
Please note that once your order has been submitted, they will immediately begin production on the personalized items. If you would like to cancel or change your purchase, it is free within 24 hours. After 24 hours, all canceled or changed orders of personalized items will incur a 30% restocking fee. You cannot cancel or change your purchase once they ship out your order.
Please be aware that products exposed to corrosive substances or chemicals, products damaged by misuse, mishandling, or poor maintenance, items that have been resized, updated, and/or repaired do not qualify for the return policy. Any orders received after 99 days from the delivered date, and items which have been used and damaged within 99 days from the delivered date are also not covered by their return policy.